Letter: Thank you, Entergy, for good service

Some time around midnight Sunday/Monday (Feb.24/25), we had a power failure during the area storm. At 1 a.m., I got to wondering how far and wide the outage, was and whether I needed to report it (I usually assume someone else will).

While peering out the window, I saw the flashing yellow lights on top of the utilities truck (Entergy in my case) cruising through our neighborhood. Within a few minutes, I had my power back.

In this day and age, what with automated bill pay and automated business phones when it’s so hard to speak to a live person, I want to use this forum to thank the crew in that truck for coming out in the middle of the night in a storm to restore the electricity that is so easy to take for granted yet so vitally important to the quality of our lives.

Alan McConnell

laboratory technician

Gonzales


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Comments (3)


1) Comment by teacherguy - 04/03/2013

ditto...

2) Comment by prbeav - 04/03/2013

I agree and would hate to see Entergy sell the transmission system.

3) Comment by 8point6 - 04/03/2013

Great letter, Mr. McConnell. The few times over the years, I had to call Entergy for my power outages, they restored it quickly.