Unpaid tolls cost millions

Report: Violation images unprocessed

State transportation officials have allowed up to 300,000 cars and trucks to use a troubled toll bridge in far south Louisiana without operators paying, according to a report issued on Monday.

In addition, state officials failed to charge motorists with electronic accounts that had insufficient funds and did not send delinquency notices to nearly 40,000 violators who used the La. 1 bridge in Leeville, Legislative Auditor Daryl Purpera said in an 18-page review.

In an interview, Purpera said the bridge was built for $365 million “but we don’t seem to get the toll collection system to work.”

“We need to,” he added.

The report is just the latest problem to surface since the bridge opened in 2009.

The structure is just west of Grand Isle and crosses Bayou Lafourche.

It is used to haul nearly 20 percent of the nation’s crude oil and natural gas supplies, fishing enthusiasts and others.

Toll collections have been a problem since they started being collected two years ago, and state officials said in July that troubles remained despite the opening of a cash lane in June.

About 8,000 to 10,000 cars and trucks use the bridge daily.

Most car drivers who use the bridge pay $2.50 per round trip.

The top charge for big trucks is $12.

But Purpera’s report said that about 300,000 violation images of license plates from previous years — generally cars and trucks using the bridge without operators paying — remain unprocessed and unbilled “because of system and personnel constraints.”

“The risk of not collecting these violations increases the longer they remain unbilled,” the review states.

Even if only 100,000 of the pictures represent violations, Purpera said, that could mean $2 million in additional toll revenue.

How much other revenue is being left uncollected is unclear.

In a written response, state Department of Transportation and Development Secretary Sherri LeBas agreed with the criticism on the roughly 300,000 unchecked violations.

“DOTD is exploring contracting out the review of these images,” LeBas wrote.

Rhett Desselle, assistant DOTD secretary, said in an interview that state officials are seeking help to study images of possible violations.

“We need some help to do those reviews,” Desselle said.

He said the toll system is capturing about 95 percent of bridge traffic, “which is much, much improved over where we were last year at this time.”

The audit also identified problems with the Geaux Pass, which is a transponder that, when read electronically, deducts the payment from a driver’s account.

Between August 2009 and May of this year the electronic toll system “did not charge a toll or issue a violation against a user’s Geaux Pass account if it had an insufficient balance,” according to the report.

“Geaux Pass account holders who had insufficient funds in their accounts were allowed repeated free passage until new funds were added to the account,” Purpera wrote.

In her written response, LeBas said that problem was corrected on May 2.

Since then, motorists who cross the bridge with less than the amount due are treated as violators, she said.

Purpera wrote that the Louisiana Transportation Authority, a nine-member panel that governs the bridge, has failed to send delinquency notices for 39,700 toll violations as required by state law.

Late fees of up to $20 are allowed, and failure to pay after three notices is supposed to force state action to prevent violators from renewing their driver’s licenses or vehicle registrations.

DOTD officials said that, while violation notices often went unmailed in previous years, notices were sent out for the financial year that ended June 30.


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Comments (22)


1) Comment by Spudaroonski - 12/05/2012

Hmmm let's see. The DOTD is undermanned and management (appointed by governor) is incompetent. Governor slashes funds to run this crippled department insuring that this department can't function properly. This gives people the impression that government doesn't work which in turn gives the governor an excuse to try and... wait for it....PRIVATIZE the collection of the tolls. See how it works? I'll bet Bobby probably has someone already in mind. Probably another John White type.

2) Comment by Scrooge - 12/05/2012

Luring more business into the state might include more than tax breaks. If tax breaks were all that mattered, Louisiana would be booming. Strong educational systems are probably the biggest factor and Louisiana has made itself uncompetitive for decades and has now exacerbated its weakness. As you say, it is not Jindal's fault, its the people who elected him, "Once again the uneducated people of Louisiana are the first ones to show their ignorance and judgement." The cycle continues.

3) Comment by Username - 12/04/2012

Rodeo clown, once again, you are still wrong about the governor. It's like I stated before, the role of a governor or anyone in higher office is not to micro manage every single thing that goes on. Even a CEO of a major corporation could nor would do that due to time constraints. As someone who has been in business for myself for a number of years, I know what it's like to have to manage multiple people that control many aspects of my company and as a good manager, I don't control every single thing that goes on, I can't, no one can. I do however put competent people in positions of leadership and let them make their own decisions. If they are right and it works, then great, if not, then there will be consequence. And this is how our governor works. He appoints good leaders and if they do their job, then they are rewarded, if not, then they are fired. You say that our governor doesn't understand that, that all he does is cut, cut, cut. Well, have you ever thought that maybe that is what is needed? That maybe the size of government is gotten too big and needs to be downsized. You say he gives tax breaks to lure more business into the state. Well, what's wrong with that? Would you rather him do nothing and just hope and pray that businesses just magically appear? You would rather he not lower the corporate tax rate to try and entice more businesses to relocate to La. Ok, then what do we do for industry in this state, work for the state and local government? I have a feeling that would be right up your alley. Your thought process is not unique, it has been tried many differnt times in many different places and all of them end the same way, a failure. I compare it to a house of cards being held together by chewing gum. It holds up as long as "the haves", or as I call them, the working class continue to contribute half of their gum, but what happens when they say no? It all comes crashing down, just like all the other socialist experiments that have been done in the world.

4) Comment by RODEO CLOWN - 12/04/2012

USER, as chief executive for the state, yes, Jindal is responsible...in the same fashion the CEO of a private corporation is responsible for the goings on within the corporation. Unfortunately, with respect to Jindal, the analogy is somewhat blurred. After all, Jindal has never ran a successful business. His answer to any and everything is cut/cut/cut...don't concern yourself with the lives of people that dedicated untold years of service to the state. He has been and continues to be an incompetent/ineffective/regressive governor and the future for Louisiana is not looking any better. I'm not a Jindal basher...if anyone else were governor performing as poorly as he has performed, I'd be equally as critical. When the history books assess the Jindal administration there is not a doubt in my mind it will be characterized as the most regressive/destruction administration in the history of Louisiana. The facts are simple. While the state was losing billions in revenue, Jindal was handing out "get out of taxes free" cards" to businesses both in Louisiana and as an incentive to attract businesses to Louisiana, lowering the overall corporate income taxes paid from an '07-'08 level of $746 million to less than $435 million in '09-'10. These figures are not "pie in the sky" , they were not created by me or any "we hate Bobby club", but derived from the pages of a revenue report covering five years published the LA DEPT OF REVENUE(I try to do my due diligence). Now, such being such, things will continue as they have for four/five years. Jindal will continue to "retrograde" Louisiana back to conditions reminiscent of the state prior to Huey Long and those who have, will continue to feel safe and secure in their bank accounts. Those that haven't will continue to wonder why people like Jindal and many of his supporters don't exercise basic common sense--in all likelihood it is because they don't have any.

5) Comment by Username - 12/04/2012

He we go again, blaming Jindal for something that DOTD is in charge of. If DOTD is in charge of all the toll roads in La., and they are not collecting the money that is owed, then it is the responsibility of the Sec. of said department to rectify that problem. If the Sec. can not, then the Governor is to step in and correct it/fire the Sec. It is not the place of the Governor to go around and control every single thing that each one of the 12 dept. that serve under the office of the Governor. But the worst part about it is that when the Governor does fire a Sec. or someone in a higher office, Rodeo Clown and people like him are the first ones to jump up and call Jindal a dictator and wanted to micromanage everything. You really can't win with people like that, they are never happy, no matter what you do.

6) Comment by Whatchange - 12/04/2012

Yea and everybody knows its Jindal's fault that Isaac hit Louisiana, I mean, he could have stop it from happening.

7) Comment by RODEO CLOWN - 12/04/2012

This article, as well as others, illustrates the fact Jindal is more concerning with cutting services to the citizens of Louisiana than in developing mechanisms for collecting monies due the state. It is reminiscent of an article published by the ADVOCATE entitled "LA SEEKS TO COLLECT $1 BILLION DOLLARS" and reinforces the belief that if Jindal and his "lap dogs" spent as much time developing and collecting the revenue owed Louisiana, the state would have the funds required to run the state properly, i.e, cuts to education, health, upper education would not, nor would they be necessary. Since Jindal's first year in office, Louisiana has suffered a $2.173 billion dollar decline in revenue.(REF: LA DEPT OF REVENUE, TAX COLLECTIONS REPORT FY 2005-2010) One has to ask "why"? Why have revenues in the Louisiana decreased so drastically under Jindal's tenure as governor. Especially at a time when the state has/is experiencing such positive economic growth. It is cause for one to wonder how worse off would the state's financial position be, if we didn't have such positive growth. Jindal is not concerning with "growing" the state, but in rewarding his political allies and in carving a political future for himself.

8) Comment by spqr - 12/04/2012

Username. Yea, Jindal is really busy. If he would have spent more time in the state doing the job he claims he wants this toll business could have been rectified. But no, Piyush is too busy firing anyone disagreeing with him and campaigning for Romney. If Piyush can pay attention to the details of education then he should for transportation as well. Is he the governor or not? Do more with less. Is that not his motto?

9) Comment by Username - 12/04/2012

Ruby, the governor does appoint the sec. of transportation, as well as 12 other sec. of different departments, but he doesn't over see the day to day operations of each department or what each sec. does. If that we're the case, he would not be able to do the day to day operations of his own schedule. Plus I would think he has a few bigger fish to fry then what one toll road in Louisiana is charging. But if that is what you want to think he does, then by all means conspire away, but you might want to also check under your bed at night, b/c the men in black suits are everywhere!!!!

10) Comment by BRmoderate - 12/04/2012

I'm curious as to why the Audubon bridge in New Roads is free but yet this bridge is a toll road...AND the Audubon bridge costs more...

11) Comment by NewsReader - 12/04/2012

How freaking hard is it to just nullify the registration of each and every one of those 340,000 toll evaders? Personnel constraints my a. Make some of these state troopers who are just hanging out on the side of highways playing on their laptops process some of them while they're waiting for someone to speed on by at 71mph.

12) Comment by Ruby - 12/04/2012

Hey "Username" who do you think ultimately oversees the the Louisiana Department of Transportation and Development? Last time I checked, it was the Governor who appointed the Secretary of the LA DOTD and presumably, the Secretary implements Governor Jindal's policies.

13) Comment by Username - 12/04/2012

You people kill me.. How in the world is this Jindal's fault? The bridge is over seen by the dept. of transportation, not the office of the governor. Once again the uneducated people of Louisiana are the first ones to show their ignorance and judgement. Maybe y'all should try reading the article again.

14) Comment by Attila - 12/04/2012

This Geaux Pass system is the same one that the B R loop promoters want to use on the pink elephant affectionately known as Kip Holden Blvd...and make no mistake, if this boondoggle ever gets constructed it will be named after Sheriff Bart. He wants it to be his legacy.

15) Comment by Mr. T - 12/04/2012

You are a fool if you actually pay the toll, because nobody else is.

16) Comment by Michael Gary Scott - 12/04/2012

Typical Jindal administration operation. Since he can't sell it to cronies, mismanage it.

17) Comment by JeffryLaMonteSanford - 12/04/2012

At least one of the problems as I see it is that there is no alternative route to the toll road. People used LA-1 for years to get to Fourcoin and Grand Isle. They live there, work there and played there for decades before the Leeville bridge got demolished, without paying a toll. To make them pay a toll after the fact of any sort if investment is an unconstitutional taking of their property and a violation of their civil code right of access and servitude of passage. Great news. They aren't enforcing an illegal and unconstitutional toll.

18) Comment by tradewinns - 12/04/2012

the article implys the problem is mostly either not enough personnel or incompetence of present personnel. if necessary hire temporary personnel, and i do mean temporary, to play catch up and then hold the permanent personnel responsible for their future performance. $2.50 /12.00 round trip does sound expensive.

19) Comment by louisisanared - 12/04/2012

By the way I'm republican.

20) Comment by louisisanared - 12/04/2012

Jindal is always looking for money. Doing unconstitutional things to collect it. For almost 4 years,we could have revenue from tolls, but leaders at DOTD are either incompetent or too lazy to get the money. All of Jindal's administration are too busy making him happy, so they don't lose their jobs and the citizens of Louisiana just keep paying for it. Get you priorities straight Jindal. We know it is your last term, but do you have to completely ruin Louisiana. Your ambitions of becoming president or vice president are just you dreaming. You are ruining LSU flagship status, public schools, the health system, and higher education, just to name a few. I still wonder how much money we paid for all of his traveling with Romney.

21) Comment by LawyerDan65 - 12/04/2012

But yet I got a notice of violation this summer when I had actually paid twice, but the kiosk did not put the space inbetween the 3 letters and 3 numbers on my tag, so I had to "appeal" to get it corrected.

22) Comment by tball - 12/04/2012

Keep-up the good work!!