Cox Communications’ residential email, which went down over the weekend, was restored Monday morning, Cox Communications spokeswoman Sharon Bethea said in a news release.
All customers should now be able to send and receive email messages, Bethea said.
Cox queued emails received since Friday and customers may continue to receive these queued emails in the next several days. These will arrive gradually and may not be delivered in chronological order, Bethea said.
Bethea said Cox is replacing email storage platform equipment and implementing measures to prevent a reoccurrence of these issues.
“We will remain intensely focused on this effort until all queued email messages are successfully delivered. Technical teams continue to be on high alert and monitoring systems closely,” Bethea said. “We deeply regret the impact this outage has had on our customers and truly appreciate their patience as all Cox resources continue to be focused on this restoration effort.”