In the latest sewage and water bill, customers received a notice that there will be a new way of calculating sewage and solid waste fees. October is the driest month of the year in Louisiana while January is one of the wettest. It appears that this is not a fair averaging of our home water usage by using October knowing that customers will still be watering their plants and yards. Who waters plants in January? It is quite obvious that this makes consumers’ sewer part of the bill increase. If the city needs more money, then just raise the rate and not disguise the increase because the consumer has to use more water in October and not in January.
Response from Greta Meche, service fee manager, Service Fee Business Office, City of Baton Rouge-Parish of East Baton Rouge:
The City-Parish’s method of calculating the Sewer User Fee has not changed. The Sewer User Fee is recalculated in July of each year and is based on the customer’s average water usage during the months of October, November and December of the prior
year and February, March and April of the current year. Each July, residents are mailed notices explaining how the fee is computed. The months used to compute the fee have historically been the lowest water usage months. Usage in the month of January is typically higher since many residents
leave water running to avoid freezing of pipes. However, usage can vary from one year to the next depending on weather conditions. Also, usage can vary from customer to customer depending on water usage practices. Adjustments
to the Sewer User Fee, for residential customers, can be made if the average water usage for the most recent six months is lower than the usage being billed. Customers may call the Service Fee Business Office at (225) 389-5378 to request a review of their account. Additional information can be found at http://www.brgov.com/dept/finance/servicefee.htm
Send questions to Ask The Advocate, P.O. Box 588, Baton Rouge, LA 70821-0588; or fax to Ask The Advocate, (225) 388-0297; or email email@example.com.