Accounts of shelter operations clash

Animal welfare advocates filled the East Baton Rouge Parish Metro Council chambers Wednesday night for an emotionally charged debate that offered two opposing portraits of conditions at the parish animal shelter.

One group of mostly former employees of the Companion Animal Alliance, the nonprofit organization that runs the shelter, said the shelter is being mismanaged and regulatory laws are being violated; the other group said the shelter is stronger than ever under its current management.

Both sides agreed the shelter needs more money to operate properly.

The Metro Council, generally, did not take sides in the quarrel, but suggested that animal advocates look elsewhere for additional funds.

The CAA was ordered to report to the Metro Council on Wednesday night in response to a recent investigation by the parish Animal Control and Rescue Center, and because of a letter signed by some employees alleging illegal activity and regulatory violations at the shelter.

The investigation found that the CAA lacked protocols and qualified supervision, but did not examine claims of illegal activity.

CAA Board President Christel Slaughter defended the organization.

“We believe the shelter is very well run,” Slaughter told the council. “But we’re not where we want it to be yet.”

She said the agency has responded to many of the management issues cited in the Animal Control report, which called for CAA to update protocols and manuals, implement training and improve communications with staff.

Jaden Stafford, a former intake specialist at the CAA, said under new director Kim Sherlaw, sick and injured animals would come to the shelter and go for hours and sometimes days without medical treatment. She provided the council with graphic photos of injured animals she said were left unattended.

Dr. Amy Cangelosi, a former CAA veterinarian, said the CAA management should be replaced and the board restructured.

She said CAA management has allowed unlicensed employees to euthanize animals and provide medical treatment, which is against the law.

“The CAA has the right to make mistakes, but not the right to break the law,” said Debbie Pearson, the former director before Sherlaw.

Pearson, who was fired as the CAA’s director, urged the council to consult the parish attorney’s office about violations of state, federal and local laws.

But several volunteers and current employees testified that the CAA is improving conditions at the animal shelter.

Jessica Card, the director of YELP animal welfare organization, said she has confidence in Sherlaw’s leadership over the CAA.

“It’s more organized, cleaner and easier to work with,” Card said. “There’s been great improvements and I feel like we’re going in the right direction; we just need time.”

Andrew Baer, a volunteer, said he’s watched the shelter steadily progress over the past 14 months.

“I implore you to find a shelter with this level of funding that doesn’t have problems,” he said, adding that the images of injured animals are common to any open-access shelter.

David Senior, a CAA board member and an associate dean for the LSU Veterinary School, said they are building up a “robust adoption program,” but stressed that the organization needs more funding to have a larger impact.

“Without resources, we will struggle,” he said.

The CAA, concerned about the high euthanasia rate of the city-parish run shelter, took control of 15 months ago in an attempt to transform it into a no-kill shelter.

Its officials had promised to pair the city-parish’s financial contribution with private funds to build up services and improve conditions. Within the first two months of taking over, the shelter was investigated for cruelty because it grew overcrowded with animals.

More than a year later, the agency has transitioned through three different directors.

The council asked Animal Control Director Hilton Cole to weigh in on the situation, who said the problems are both structural and financial.

“The solution is ultimately, possibly building a new shelter,” Cole said, noting when he was overseeing the shelter operations he had pursued building a $1.8 million facility on Old Hammond Highway and Millerville Road.

Slaughter said the CAA is pursuing a couple options and has had an architect provide renderings of what a new building might look like. However, she said, that effort has been hindered because of the costs and because all of the CAA’s money is going toward operational costs.

In a previous interview, John Davies, president of the Baton Rouge Area Foundation — which provides fundraising support to the CAA — said it funded the architect renderings, which estimated a new facility suited to their needs would cost $10 million.

This year the CAA was budgeted to receive for $459,970 from the city-parish, and in next year’s budget, Mayor-President Kip Holden appropriated them an additional $113,800.

At a previous budget hearing, some Metro Council members said they were hesitant to increase the agency’s funding level. The council will have final say on the budget at their Dec. 11 meeting.

But at the Wednesday meeting they signaled that they were not inclined to provide any additional funds beyond what’s budgeted.

“There’s only so many dollars in the pie, and we want to give everyone their wish list,” said Ulysses “Bones” Addison. “But the government can’t work that way.”

Council members noted that they are inundated with requests for additional funds from agencies that support youth, safety and early education.

“The raw truth is there will never be enough money,” said Councilman Rodney “Smokie” Bourgeois. “There will never be a facility big enough.”

Following the meeting, former staff members said they were disappointed the council did not seriously consider their complaints about illegal activity.

“We came with facts, and hard evidence,” Melanie Scott said. “The CAA presented flowers and rainbows.”


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Comments (19)


1) Comment by care4pets - 16/11/2012

Re Whoa comments. Dr. Fairchild and Ms. Pearson are two of the greatest losses for the animals. And you're correct, the only ones suffering are the animals. Come on CAA, get it together, make some changes, and do what's right for the animals.

2) Comment by hlj0520 - 16/11/2012

There is a 38 page report of FACTUAL DOCUMENTATION; ALL PUBLIC RECORD. Instead of "judging" by articles in the media, carry yourselves up to EBR ACRC and request a copy, read the FACTS, then make your judgement!

3) Comment by wildfire - 15/11/2012

I am very dismayed and disgusted after reading this article. If there was documentation on illegal activities and unethical practices, this now clearly should and must be presented to the City Attorney and the State's Attorney General's office. These allegations and facts cannot be shoved under a rug and disappear. Did CAA present documentation refuting these facts? Is the metro council going to demand such documentation from Ms. Slaughter and, if so, in what time frame? I find it very disturbing as a person who loves animals to read that animals in distress have been left to suffer and die with little or no medical attention. Is this what humane treatment of animals has become? As a taxpayer of Baton Rouge, I do not want my money going to a shelter director who allows suffering animals to be attended by an unlicensed veterinarian or CAET. This is illegal just as if YOUR doctor was not licensed to practice medicine.

4) Comment by whoanowgal - 15/11/2012

1) Comment by lcw - 11/15/2012 Of all of the past and present employees and volunteers at the shelter over the past few years, there is literally only one person who never got involved in the drama that has brought such chaos to the shelter since CAA took over, never got involved in the "politics", never let her own personal issues and/or ego get in the way of focusing on what was best for the animals. None of these "advocates", past employees, current employees, or board members have more knowledge of shelter medicine than this person, and none of them have stayed true to their primary purpose, without fail, and was always 100 percent selfless in her work. She is the most honest, frank, and realistic person to have been involved at the shelter... and what she has to say deserves the utmost respect. She stayed as long as she could, with absolutely NO 'agenda'. That person is Dr Marianne Fairchild. When she publicly gives her observation of the situation at the shelter, people should listen and take note. "If anything, conditions worsened,", Fairchild said. The fact that she finally resigned speaks volumes about the mess that CAA has created. And Debbie is right, Mr Cole's average save rate was NOT 20 percent the last year he was there, as CAA consistently claims. One of the council members stated earlier that Mr Cole would never have let the shelter get like this. I agree. It is such a shame that people can't get past their own irrational ideologies enough to see the inhumanity that exists here. Until they stop playing politics with the animals lives (yes - the No Kill Movement is very political), these conditions will continue to decline. It's very sad to see innocent creatures suffer as a result of all of this craziness.

5) Comment by care4pets - 15/11/2012

Let's not be negative towards one another and try and work together for the sake of the animals.

6) Comment by factsonly - 15/11/2012

Avid Shelter Worker- You, could be part of the problem by being so absolutely sure of what you're saying. Have you read all the "documentation"? How long have you been a volunteer? Try and keep an open mind...

7) Comment by factsonly - 15/11/2012

Too many animal lovers fighting over this and it's the animals who are the losers and will continue to suffer. Some, seem to have deep pockets they need filled rather than care about the facts, the truth, and compassion. Shame on you.

8) Comment by spqr - 15/11/2012

Sorry, Duckie. I never worked for the shelter, but there is no crime in being disgruntled if one is aware of abuse.

9) Comment by Avid Shelter Volunteer - 15/11/2012

I volunteer at the shelter every week and I can tell you these allegations are FALSE! Former employees and volunteers are disgruntled b/c they (a) were not doing their job & lacked any supervision by the previous Management or (b) were paid entirely too much to accomodate the shelters tight operations budget or were (c)radical volunteers that were distractions to the positive mission that the new director is trying to promote. Do these people have a clue at how much progress has been made at the EBR Shelter since CAA's inception in 2011? Have they seen the reports of the euthenasia rates when Animal Control was running operations prior to this point. As a BR native I know there was very little focus on adoptions,fostering and breed rescue collaborations for decades. Well, all these things are happening now. You cant expect overnight NO kill to occur, it is a work in progress..and I see goals and new networks being facilitated daily to work towards our animals having a positive outcome. These people are part of the problem - wasting well needed time and resources to defend itself from false allegations that could be better used to do what they love to do and that is to care for the neglected, homeless animals that our community has failed! I encourage you to call your council person and encourage them to support CAA by providing a comprable budget to cities that have the same size and enormous intake of animals that our shelter has per capita. Do the research, this shelter is way underfunded and has 200+ active volunteers providing free labor. Come visit the shelter and judge for yourself..alot of great things are happening. BE part of the solution. Provide adequate funding or resources and volunteer there before you say its not necessary.

10) Comment by Being_Stupid - 15/11/2012

I agree with Phil's comment. I own a dog that I adopted from the pound back in 2002 and a stray that kept knocking my trashcan over everyday back in 2010. I wish I could adopt more dogs, but I can't afford it with all these taxes I have to pay. How about some more money for taxpayers so we can afford to take care of more animals?

11) Comment by Mr. T - 15/11/2012

Why is it that the Advocate can only report what happens at meetings, and even then anybody can say anything and it is treated as the gospel truth, even when everybody knows it is a flagrant lie. Heaven forbid that their reporters ever get off their duffs and go out to the shelter to see what is really going on there. It is so much easier to have somebody lie to you, and print them in the newspaper.

12) Comment by phil - 15/11/2012

I stopped reading at "Both sides agreed the shelter needs more money to operate properly." This appears to be another bottomless pit of disappearing tax funds. Give a group money and then the next thing you hear is they need more money. OK I need more money too because of all of these groups who are asking for more of my tax money. I was against the creation of this organization from the beginning because it just duplicates services, and salaries and administration costs of the other agency. I am 100 percent for "no Kill". However , like always, throwing money at a problem does not solve the problem . I think the real problem is there are just too many pets for too few people and the only way to solve that is to push having pets "fixed" and do away with puppy mills etc for those who are just in it for the money and could care less about the poor animals.

13) Comment by tball - 15/11/2012

Get all the animal lovers to adopt these abandon cats, dogs, etc. Then you can do away with the shelter!!

14) Comment by Duckyluve - 15/11/2012

And yet another disgruntled employee appears

15) Comment by spqr - 15/11/2012

I have been to the shelter and the suffering of the animals is acute. I heard recently of a cat hit by a car taken to the shelter and left in howling pain for days locked in a small cage. Let us not play politics here. This is pitiful and the political appointees running the shelter need to be removed NOW! These good-ole-boys are only upset at the accusations because they have been exposed. Keep the attention on them, Advocate.

16) Comment by bourbon-soda - 15/11/2012

Like the public schools, this is an impossible situation created by mendacity, sloth, and irresponsibility of a large segment of the populace. Thank God for the decent people trying to cope with it.

17) Comment by CountryBoysCanSurvive - 15/11/2012

There were enough hormones in that room last night to float a battleship.

18) Comment by Schmatzo - 15/11/2012

I'm not too familiar with the politics of the shelter, but I have had dealings with them over the years, bringing in abandoned strays. There is the atmosphere that you never know what you will find when you show up. Sometimes it seems well run, other times you want to bring the animal back to the car and get the hell out. The last time I went there was a stone faced young man handing me papers to fill out, on the floor near the office door, numerous fresh drops of blood. Had I stumbled across a third world interrogation center? They need to standardize an intake protocol where they can have you registered, so you don't have to fill in paperwork from scratch every time you go, develop fundraising capabilities, give everyone a job description and introduce them to the concept of customer relations. Develop a persistent, non stop blitzkrieg to get everyone to spay/neuter their pets. Also, sadly, it is unlikely that you can have a "no kill" shelter when you have literally thousands of these poor animals that have been abandoned.

19) Comment by Terd Handler - 15/11/2012

I watched this on television, and it was quit a catfight between a bunch of disgruntled employees who were used to operating a high-kill shelter and the reformers and volunteers who have replaced them and are dedicated to operating a low-kill shelter. Why should anyone care what the high-kill people think? As usual, the Advocate doesn't have enough moxie to tell it like it is.