Before daybreak on a March 2013 morning while, driving down Choctaw Drive at Ardenwood Drive, I discovered that I had a flat tire. I pulled to the nearest well-lit area, which was Entergy Operations, at 5755 Choctaw Drive.
As two Entergy employees approached my vehicle, I was apprehensive because I thought they were going to ask me to move my car. To my surprise, they graciously offered to change the tire. I declined and thanked them as roadside service was en-route. The gentlemen stated they would come back and check on me later after their morning safety meeting.
Minutes later, a third employee stopped to offer his assistance.
I’m deeply appreciative for the kindness demonstrated by these individuals. They gave a brand new meaning to good customer service by sacrificing their time and energy to help someone in need. Thanks again and keep up the good work.
state compliance specialist
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